NCAT Annual Report 2021-2022

Announcement - 21 November 2022

The NCAT Annual Report 2021-2022 was tabled in NSW Parliament on 17 November 2022. The report is now available to download from the NCAT website.

NCAT Annual Report 2021-2022 (PDF, 3.0 MB)

2021-22 in Review

70,448 Applications lodged

  • 0.8% increase in applications lodged compared to 2020-21
  • 813 appeals lodged

64.2% Lodged online

  • 84.4% of applications in the Consumer and Commercial Division lodged online

91,495 Hearings held

  • Hearings and other listing events were held in 9 locations across NSW
  • NCAT heard almost all matters heard virtually via telephone or video conference in response to COVID-19

71,192 Matters finalised

  • 0.6% increase in finalisations compared to 2020-21
  • Achieved an overall clearance ratio of 101.1%

62 Community consultations, stakeholder group meetings, Tribunal Member and staff training sessions

1 million+ Website visits

  • 1,002,085 visits to the NCAT website
  • 1,611 followers on NCAT Twitter
  • 3,956 subscribers to NCAT online alerts and e-newsletters
Last updated:

21 Nov 2022

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