Coronavirus (COVID-19)

Please read the President's Message below to find out more about the temporary changes to NCAT's operations.

Find general information about measures in place and restrictions on accessing courts and tribunals during the COVID-19 (coronavirus) pandemic.

President's Message

13 October 2021

The Tribunal is monitoring the Commonwealth and State Governments’ announcements and health advice relating to Coronavirus (COVID-19).

Changes to in-person hearings

In response to the latest COVID-19 health advice from the NSW Government, there will generally be no in-person hearings at NCAT until February 2022.

Matters will proceed by audio visual link (AVL) or telephone. In-person hearings can occur with prior approval of the President only in exceptional circumstances.

Counter services

Do not attend an NCAT Registry if you do not need to. NCAT is not currently conducting in-person hearings and counter services are restricted.

Parties can continue to lodge applications online or by post. Submissions, evidence and other secondary material should be lodged by post.

NCAT's phone line and online services remain operational during this time. Please phone 1300 006 228 for assistance.

Check-in service

From Monday 12 July 2021 it is mandatory for people attending NCAT premises to check-in. Service NSW QR codes are on display at all locations, including registry counters and hearing rooms. Manual check-in is available for people without a digital device.

The data captured by the Service NSW COVID-Safe check-in is only used for the purposes of contact tracing by NSW Health.

Mask and face coverings

In response to the latest COVID-19 health advice, face masks are now compulsory in all NCAT premises.

Attending in person

It is mandatory for people attending NCAT premises to check-in and wear a face mask.

NSW Health advise that people should stay at home if they are feeling unwell. Please do not attend NCAT if you have any of the COVID-19 symptoms listed on the NSW Health website

You should not be leaving home if you have been directed by NSW Health to self-isolate.

Registrars/Sheriff officers may deny entry or request any person to leave a building.

For the latest updates from NSW Health visit their website.

The Hon Justice Lea Armstrong
President

13 October 2021

Previous messages from the President

Last updated:

13 Oct 2021

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