Strata schemes

NCAT hears and decides cases about strata schemes disputes under the Strata Schemes Management Act 2015.

Strata schemes cases are managed through NCAT's Consumer and Commercial Division.

How to apply

Download and complete the application form. Lodge your application at any NCAT Registry Office, NSW Fair Trading or Service NSW Centre. 

Read the Strata schemes fact sheet (PDF , 853.2 KB) for more information before lodging this application


Fees are payable for strata schemes applications. View the fees and charges schedule.

Urgent applications

If you need an urgent hearing, you can apply to NCAT for an interim order in addition to your strata schemes application:

Mediation required for certain applications

Mediation is compulsory for certain types of strata schemes applications. Refer to the Strata schemes fact sheet (PDF , 853.2 KB) to find out whether mediation is required for the orders you are seeking.

​Attach evidence of attempted mediation with your application form.​

Contact NSW Fair Trading on 13 32 20 for information about applying for strata mediation.

What happens next

Strata schemes applications are listed for either conciliation and hearing or a directions hearing. The type of hearing will depend on the orders you are seeking​.

You and the other party will receive a notice of hearing from NCAT specifying the day, time and venue of your hearing.

You can expect your first hearing within 4 to 6 weeks after the application is lodged.

Conciliation and hearing​​​

Matters listed for conciliation and hearing are heard with a number of other matters in a 'group list'. Parties will be asked to attempt conciliation to reach an agreement before the hearing can take place.

Directions hearing​​

Directions hearings are used for more complex strata matters. They are used to identify the issues in dispute, set a timeframe for the substantive hearing, and to arrange for the exchange of evidence between the parties.

Evidence and supporting materials

​At the hearing you will need to provide evidence to support your case. The type of information and documents you need to provide will depend on the orders sought. Refer to the Strata schemes fact sheet (PDF , 853.2 KB) for details.

Orders NCAT can make

Specify the section of the Strata Schemes Management Act 2015 and the orders you want NCAT to make. Refer to the orders table on the Strata schemes fact sheet (PDF , 853.2 KB) for the types of orders NCAT can make. You can request more than one order.

If you are unsure of which order to select, contact NSW Fair Trading for assistance on 13 32 20.


Strata Schemes​​​ Management Act 2015

Organisations that can help

NCAT cannot provide legal advice. Find out how we can and cannot assist. Below are some organisations that can provide help or advice about your case.

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