Pawnbrokers and second-hand dealers
NCAT can resolve disputes about stolen goods claimed to be in possession of a pawnbroker or second-hand dealer.
Pawnbrokers and second-hand dealers cases are managed through NCAT's Consumer and Commercial Division.
Reporting of stolen goods
When a person claims that stolen goods belonging to them are in a pawnbroker or second-hand dealer’s shop, they must first report the theft to the Police and provide evidence of ownership.
The Police will then serve the pawnbroker with a Restoration Notice. After being served the notice, the pawnbroker has 28 days to either return the goods to the claimant or apply to NCAT to resolve the dispute.
How to apply
Download and complete a Pawnbroker and second-hand delears application form (PDF , 176.3 KB).
You must apply to NCAT within 28 days after the pawnbroker or second-hand dealer was served with the Restoration Notice.
If you apply outside of the time limit, you can request a time extension as part of your application. NCAT will not always agree to a request for a time extension.
What orders can NCAT make
NCAT can make the following orders under the Pawnbroker and Second-hand Dealers Act 1996.
- That the stolen goods are returned to the rightful owner
- That the goods remain with the pawnbroker or second-hand dealer
- An order for money to be paid to the pawnbroker or second-hand dealer
- An order for money to be paid to the rightful owner
- Any other order about the goods that NCAT thinks fit.
The goods must be kept, unaltered, by the licensee until the matter is resolved. If there are criminal proceedings in the relation to the goods, the NCAT proceedings will be suspended until the criminal proceedings are concluded.