Motor vehicle unfair contract disputes
NCAT can decide disputes about unfair supply contracts or unjust conduct relating to a supply contract between a motor dealer and motor vehicle manufacturer.
How to apply
Step 1: Attempt mediation
You must attempt mediation with the NSW Small Business Commissioner before applying to NCAT.
If mediation is unsuccessful, you will receive a section 19 certificate from the NSW Small Business Commissioner.
Step 2: Apply to NCAT
- Motor vehicle unfair contract disputes application form (PDF , 153.9 KB)
You must attach the certificate issued by the NSW Small Business Commissioner to your application.
Attach a company or business name extract
When applying to NCAT about a business or company, you must attach a recent ASIC company or business name extract with your application.
Orders NCAT can make
NCAT can make the following orders about a motor vehicle unfair contract dispute under section 146 of the Motor Dealers and Repairers Act 2013.
- An order declaring that a term of a supply contract (or class of supply contracts) is an unfair term
- An order declaring conduct by a manufacturer, in connection with a supply contract or authorised by an unfair term in a supply contract, to be unjust conduct.
The following legislation applies to motor vehicle unfair contract disputes.