NCAT can hear and decide disputes about costs charged by a licensed conveyancer.
Conveyancing costs cases are managed through NCAT's Consumer and Commercial Division.
Consumers who have a dispute about the cost of conveyancing work can apply to NCAT. Conveyancers can also apply to NCAT against a consumer – for example, to claim payment for services they have provided.
Disputes about conveyancing costs charged by a solicitor should be directed to the Office of the Legal Services Commissioner.
How to apply
- Conveyancing costs application form (PDF , 93.5 KB)
Fees are payable for conveyancing costs applications. View our fees and charges.
You must apply to NCAT within 60 days of the conveyancer delivering their account or Bill of Costs to the client.
If you apply outside of the time limit, you can request a time extension as part of your application. NCAT will not always agree to a request for a time extension.
Attach a company or business name extract
You must attach a recent ASIC company or business name extract with a conveyancing costs application.
What happens next
NCAT will send you and the other party a notice with the date, time and location at which your case will be heard.
Cases about conveyancing costs are generally listed for conciliation and hearing. Check the notice of hearing carefully and follow the instructions provided.
Orders NCAT can make
NCAT can make the following conveyancing costs orders up to the value of $40,000:
- An order that money be paid or refunded.
- An order that documents in possession or control of another party be returned.
- An order that a bill be paid or not be paid.