How to apply to NCAT

NCAT can hear and decide a wide range of everyday disputes and other matters. Before you apply, check your case type to make sure NCAT can deal with your issue and know what you need before applying.

Step 1: Check your case type

NCAT can only deal with certain types of cases. These include tenancy, home building, consumer claims, guardianship and administrative review of government decisions.

Start by finding your case type. The case type page will explain whether NCAT can deal with your issue, how to apply, if a fee is payable and whether a time limit applies.

What if I can’t find my case type?

If you cannot find a case type that matches your issue, NCAT may not have jurisdiction to deal with your case. This means NCAT may not be able to hear or decide the matter.

Visit the Legal Aid NSW website to find out where to go for other types of legal issues.

Step 2: Apply using the correct method

How you apply depends on your case type. Your case type page will tell you which application form and method to use when applying. 

If your case is urgent, find out how to apply for an urgent hearing.

Step 3: Gather your information and documents

Before you apply, make sure you have everything you need for your application.

You will need to provide:

• Your name and contact details
• The other person’s or organisation’s name and contact details
• What you want NCAT to decide (what orders you want made)
• The reasons why you are asking for that outcome.

You may also need to provide supporting documents. Your case type page or application form will tell you what documents are needed.

Applying about a business or company?

You will need to provide the business or company’s correct legal details. This includes their registered name and address and ABN or ACN. 

Confidential or sensitive information

NCAT may share the information and documents you provide with other parties in the case. In some cases, NCAT can order that certain information is kept private. Learn about confidentiality and privacy at NCAT before you apply.

Step 4: Submit your application

Submit your application using the method shown on your case type page.

You may need to pay an application fee when you submit your application. Some applications have no fee. Fees depend on your case type and whether you are eligible for a reduced fee. 

Find out more about our fees and charges.

After you submit, you will receive a confirmation and information about what happens next.