Communicating with NCAT

How to communicate

All communication about a case should be directed to the relevant NCAT Registry.  

Do not attempt to contact a Tribunal Member directly. This includes attempting to communicate, face to face, by telephone, by email, by post, through social media or by any other means.

Quote your file number

Whenever you contact NCAT, you should quote your file number. This helps us keep all your correspondence and documents together. You can find your NCAT file number on any correspondence we have sent you about the case.

Do not copy NCAT into emails

Please do not copy NCAT into any emails or other correspondence between the parties where no action is required by NCAT.

Information you provide about a case

If you provide information to us in relation to a case, we may be obliged by law to share it with other parties in the case.

Learn more about confidentiality and privacy.