NCAT aims to ensure people with disability have equal access to our dispute resolution services.
Most NCAT hearing venues and facilities are wheelchair accessible. Disabled parking is available in some locations.
If you cannot physically attend a hearing, we can arrange a telephone or videolink hearing.
Contact NCAT on 1300 006 228 for specific accessibility information about our hearing venues.
NCAT provides a number of services to ensure people with a hearing disability receive equal access to our services:
Can you hear in the hearing room? brochure [PDF, 449kB]
NCAT can provide documents in an alternative format for people who are blind or have low-vision. Please email NCAT Communications Team for assistance.
Text sizes on this website can be increased. Use the ‘A’ icons located in the top right on each page.
An Easy Read version of the Guardianship Division fact sheet 'What to expect at a hearing' is available for people with cognitive disability.
What to expect at a hearing - Easy Read version [PDF, 1Mb]
The National Disability Insurance Scheme (NDIS) gives people with permanent and significant disability choice and control over the support they receive.
NCAT hears applications which may be prompted by the NDIS.
NCAT can appoint a guardian and/or financial manager for an NDIS participant with a decision making disability. Before making an order, NCAT considers alternatives such as the appointment of a nominee by the NDIA.
NCAT deals with everyday disputes that may affect NDIS participants. These include tenancy and other residential issues, and the supply of goods and services by NDIS registered providers.
To effectively manage these applications, NCAT identifies and records applications affecting NDIS participants.