NCAT has made changes to reduce the risk of the spread of Coronavirus (COVID-19).
Currently, all NCAT hearings will be held online or by phone. Priority will be given to urgent cases. Please avoid attending an NCAT Registry.
You can lodge your application and documents:
If you are unable to access these services please follow the
instructions for lodging by email.
Please read the President's Message to find out more about the temporary changes to NCAT's operations.
Find general information about measures in place and restrictions on accessing courts and tribunals during the COVID-19 (coronavirus) pandemic.
26 March 2020
The Tribunal is monitoring the Commonwealth and State Governments’ announcements and health advice relating to Coronavirus (COVID-19).
In an endeavour to contain the effects of COVID-19 and keep the Tribunal operational as much as possible, the following temporary procedures are being implemented. The primary aim is to remove the need for parties to physically come to the Tribunal.
From 30 March 2020, The Tribunal (all Divisions and the Appeal Panel) will be conducting all stages of its hearings by phone, audio visual link or on the papers.
Where a matter is decided “on the papers”, this means the matter is decided without a hearing. This involves the Tribunal considering the documents that are lodged by all the parties and then making a decision about the case.
No face-to-face hearings will be conducted without prior approval of the President.
It is not possible for the Tribunal to continue hearing cases within its usual time standards. Priority will be given to urgent cases and less urgent cases will be listed in the last quarter of 2020.
At this stage NCAT will be prioritising cases as follows:
In order to further minimise the need to personally attend NCAT registries, the Tribunal will allow filing by email where a party is unable to post an application or other documentation. The requirements in relation to this are
If you are scheduled to attend by phone and you are too unwell to participate, for a reason related to the Coronavirus for:
Please note that these measures are current at the date of this notice.
Please try to avoid attending the NCAT registry in person. Do not attend if:
Registrars/Sheriff officers may deny entry or request any person to leave a building.
NSW Health advise that people should
stay at home if they are feeling unwell or have been to a country considered at a higher risk of Coronavirus in the past 14 days.