NSW Civil and Administrative Tribunal (NCAT)

COVID-19 (coronavirus)

NCAT has made changes to reduce the risk of the spread of COVID-19 (coronavirus). Before attending NCAT, read this important information about temporary changes to NCAT operations

Find general information about courts and tribunals response to the COVID-19 (coronavirus) pandemic.

Contact NCAT

Telephone 1300 006 228

1300 00 NCAT or 1300 006 228 and follow the prompts.

  • Press 1 for Consumer and Commercial Division
  • Press 2 for Guardianship Division
  • Press 3 for Administrative and Equal Opportunity and Occupational Divisions
  • Press 4 for Internal Appeals

Interpreter Service (TIS): 13 14 50
National Relay Service: 1300 555 727

Hearing details: View the online hearing lists


9.00am to 4:30pm Monday to Friday except public holidays


Address details for all NCAT Registry offices. Learn more about transport and parking​ and security procedures.

Please note: NCAT does not accept applications, submissions or evidence by email unless specifically directed by the Tribunal (except for Guardianship Division).

Administrative and Equal Opportunity Division and Occupational Division

Level 10 John Maddison Tower​, 86-90 Goulburn Street Sydney 
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown 
Email: aeod@ncat.nsw.gov.au

Appeals Unit

Level 10 John Maddison Tower, 86-90 Goulburn Street Sydney
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown
Email: ap@ncat.nsw.gov.au

Consumer and Commercial Division

NCAT's Consumer and Commercial Division has a number of Registry offices located in Sydney and regional NSW.

Sydney Registry

Level 14 Civic Tower, 66 Goulburn St, Sydney 
Post: GPO Box 4005, Sydney NSW 2001 | DX 11638 Sydney Downtown 
Email: ccdsydney@ncat.nsw.gov.au 

Liverpool Registry

Level 7, 35 Scott St, Liverpool 
Post: PO Box 723, Liverpool BC NSW 1871 | DX 5057 Liverpool
Email: ccdliverpool@ncat.nsw.gov.au 

Newcastle Registry

Street address: Level 1, 175 Scott St, Newcastle 
Post: PO Box 792, Newcastle NSW 2300 | DX 7848 Newcastle 
Email: ccdnewcastle@ncat.nsw.gov.au 

Penrith Registry

Ground Floor, Cnr Belmore and Station Sts, Penrith 
Post: PO Box 988, Penrith NSW 2751 | DX 8057 Penrith 
Email: ccdpenrith@ncat.nsw.gov.au 

Tamworth Registry

3-5 Kable Korner Complex, Cnr Kable Ave and Darling St, Tamworth 
Post: PO Box 1033, Tamworth NSW 2340 | DX 6111 Tamworth 
Email: ccdtamworth@ncat.nsw.gov.au

Wollongong Registry

Level 3, 43 Burelli St, Wollongong 
Post: PO Box 319, Wollongong NSW 2520
DX: DX 27842 Wollongong 
Email: ccdwollongong@ncat.nsw.gov.au

Guardianship Division

Level 6 John Maddison Tower​, 86-90 Goulburn Street Sydney 
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown 
Email: gd@ncat.nsw.gov.au

Principal Registry

Level 9 John Maddison Tower​, 86-90 Goulburn Street Sydney (no public counter)
Post: PO Box K1026, Haymarket NSW 1240 | DX 11539 Sydney Downtown 

NCAT Online

For general enquiries about an online application or NCAT procedures call 1300 006 228 during business hours.

For technical issues about the NCAT Online website contact the Technical Services team on 1300 305 215 between 9:00am and 4:30pm, Monday to Friday, or by email at ncathelpdesk@ncat.nsw.gov.au.

Communicating with NCAT

All communication about a case should be sent to the NCAT Registry. 

Parties or other people involved in proceedings should not contact, or attempt to contact, Members, or anyone associated with a Member, about proceedings. This includes communicating, or attempting to communicate, face to face, by telephone, by email, by mail, through social media or by any other means. 

Media Enquiries

Generally, all NCAT hearings are open to the public, unless directed otherwise.

The exception is where NCAT orders a hearing or any part of a hearing be held in private, or NCAT makes a suppression or non-publication order.  NCAT will only make such an order if it considers it necessary to avoid harm or it is in the interests of justice.

Please contact the relevant Divisional Registrar who will advise if any restrictions apply to particular hearings.