The following information outlines the key steps in the dispute resolution process used in NCAT's Consumer and Commercial Division.
How to lodge an application to NCAT and information on finding the correct details for the respondent.
Information for those who are named as a respondent, and the steps they can take.
Issues to consider when you receive the 'Notice of Hearing'.
What you will need to organise before the hearing day.
Overview of conciliation and tips on how to best participate in the conciliation process.
What to expect in the hearing room and how to present your case.
Information about NCAT orders and how they can be enforced.
Fees and charges
Withdrawing an application