Holiday parks

NCAT can resolve disputes between holiday park owners and long-term casual occupants.

A long-term casual occupant is a person who leaves their van in a caravan park for occasional recreational use during the year, such as weekends or during the holidays.

How to apply to NCAT

Complete the application form and lodge with the application fee at your nearest NCAT Registry. View the current fees and charges​.

PDF icon  Holiday Parks (Long-term Casual Occupation) Application Form [PDF, 381kB]

​After lodging your application with NCAT you can expect a hearing within 6 weeks.

What orders can NCAT make?

NCAT can make the following orders under the Holiday Parks (Long-term Casual Occupation) Act 2002:

  • An order about a breach of the occupation agreement
  • An order for the payment of money
  • An or​​der for compensation
  • Termination of the agreement
  • An order to dispose abandoned goods or to retrieve uncollected goods.​