NCAT Online applications will not be available Friday 22 November 2019 4:00pm to 5:30pm AEDT due to system updates. We apologise for any inconvenience and thank you for your patience.
With NCAT Online you can lodge and pay for most Consumer and Commercial Division applications online.
For all other matters please download an application form in PDF format.
Please note: Online services are not available for Administrative and Equal Opportunity, Guardianship or Occupational Division matters.
To apply online follow these 5 steps:
Step 1: Gather information and documents needed for your application (e.g. name and contact details for the respondent).
Step 2: Complete the online application form. Allow approximately 30 minutes.
Step 3: Check and submit your application. Review your answers for accuracy before submitting.
Step 4: Pay the application fee using a credit card.
Step 5: Receive your notice of hearing immediately online or later by email or post.
Note: Urgent applications cannot be lodged online.
Organisations that regularly lodge applications such as real estate agencies, property managers, housing providers and advocacy services, can apply online with pre-filled details. Learn more about becoming a frequent user.
If you are already a registered frequent user, log in to lodge your online application.
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Common questions about NCAT Online
Register as a Frequent User
Applying against a business or company
Consumer claims (General)
Do the parties in your dispute live in different States? Find out if your matter is affected by federal diversity jurisdiction.
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