COVID-19 (coronavirus)

NCAT has made changes to reduce the risk of the spread of COVID-19 (coronavirus). Before attending NCAT, read this important information about temporary changes to NCAT operations

Find general information about courts and tribunals response to the COVID-19 (coronavirus) pandemic.

Apply online

With NCAT Online you can lodge and pay for most Consumer and Commercial Division applications online.

For all other matters please download an application form in PDF format.

Please note: Online services are not available for Administrative and Equal Opportunity, Guardianship or Occupational Division matters. 

​Individual users

To apply online follow these 5 steps:

Step 1:  Gather information and documents needed for your application (e.g. name and contact details for the respondent).

Step 2:  Complete the online application form.  Allow approximately 30 minutes.

Step 3:  Check and submit your application.  Review your answers for accuracy before submitting.

Step 4:  Pay the application fee using a credit card.

Step 5:  Receive your notice of hearing immediately online or later by email or post.

Note: Urgent applications cannot be lodged online. 


Frequent users

Organisations that regularly lodge applications such as real estate agencies, property managers, housing providers and advocacy services, can apply online with pre-filled details.  Learn more about becoming a frequent user.

If you are already a registered frequent user, log in to lodge your online application.


Forgotten your pa​ssword?


Quick links

Log into eServices

Common questions about NCAT Online

Register as a Frequent User

Applying against a business or company

Which applications can be lodged online?


Social housing

Consumer claims (General)

Home building

Motor vehicles

Residential communities

Interstate parties?

Do the parties in your dispute live in different States? Find out if your matter is affected by federal diversity jurisdiction.

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