From 1 July 2020, you can apply to NCAT to resolve a complaint or dispute about uncollected goods.
Changes to the Uncollected Goods Act 1995 allow NCAT to make orders about uncollected goods previously dealt with by the Local Court.
Uncollected goods are items left with someone who is not the owner. They include:
To apply to NCAT use the new Uncollected goods application form [PDF 196kB].
Fees are payable for uncollected goods applications. View our fees and charges.
Visit the NSW Fair Trading website for information and advice about dealing with uncollected goods.