NSW Civil and Administrative Tribunal (NCAT)


About NCAT

The NSW Civil and Administrative Tribunal (NCAT) is the one-stop-shop for specialist tribunal services in NSW. NCAT was established on 1 January 2014 by the Civil and Administrative Tribunal Act 2013.    

What is NCAT?

NCAT deals with a broad and diverse range of matters, from tenancy issues and building works, to decisions on guardianship and administrative review of government decisions.

Consolidating the work of 22 forme​r tribunals into a single point of access for specialist tribunal services in NSW, NCAT provides services that are prompt, accessible, economical and effective.

NCAT has streamlined back-office administration, while retaining the specialist experience and services of the former separate tribunals. NCAT has a timely and cost-effective internal appeals mechanism to enable prompt review of most Tribunal decisions.

Divisions of NCAT

NCAT's broad and diverse jurisdiction and matter types are dealt with in four Divisions.    

Administrative and Equal Opportunity Division

The Administrative and Equal Opportunity Division reviews administrative decisions made by NSW Government agencies and resolves discrimination matters.

Consumer and Commercial Division

The Consumer and Commercial Division resolves a wide range of everyday disputes such as tenancy and other residential property issues, and disputes about the supply of goods and services.

Guardianship Division

The Guardianship Division determines applications about people with a decision making disability and who may require a legally appointed substitute decision maker.

Occupational Division

The Occupational Division reviews decisions by government agencies about licensing and complaints concerning professional conduct and discipline.

Internal Appeals

In certain circumstances parties can appeal a decision to NCAT's Internal Appeal Panel. Internal appeals can be made on a question of law. An application can only be made about the merits of a decision if the Appeal Panel gives permission. Some Division decisions are not subject to an internal appeal and may be appealed directly to the Supreme Court or Court of Appeal.

Learn more about the internal appeals process. ​

John Maddison Tower

NCAT's Principal Registry, Administrative and Equal Opportunity Division, Occupational Division and Guardianship Division are located in John Maddison Tower in Sydney.

​NCAT Registries are located in various metropolitan and regional venues across NSW.