NCAT is designed for people to represent themselves at hearing. This provides a low cost, accessible and efficient means of resolving your dispute.
Most parties are encouraged to conduct their own case without representation. Although this may seem daunting, you can expect to have your matter heard and determined fairly and according to law.
Representing yourself also has its benefits by giving you direct control on how your case is presented to NCAT. With the right preparation and organisation, you can be your own best advocate at the hearing.
A request to be represented must be in writing and contain the following information:
You can apply to be represented in writing before the matter is heard or you can apply at a hearing. the Tribunal Member will decide on the day if you can be represented.
Your representative may be a lawyer, a real estate agent on behalf of a landlord, an advocate, friend or relative provided you authorise them to act on your behalf and allow them to make a decision at the hearing on your behalf.
Guideline - Representation in the Consumer and Commercial Division [PDF 64kB]
Guideline - Representation in the Guardianship Division [PDF 89kB]