How to prepare for hearing

At the hearing, you will have the opportunity to make submissions, to give and hear​ evidence, and provide supporting documents. The Tribunal Member will then make a decision based on the submissions and evidence presented.

You will need to prepare for your hearing so that you can present the best possible case. 

Gather your evidence

Collect all the documents and other things that you are going to use as evidence in support of your case.  Organise your evidence in a folder for easy access during the hearing.

Write down your issues

Make a list of all the issues that are important to you.  This will help you organise your case and think about the supporting documents you will use. 

Chronology of events

It may be helpful for you and the Tribunal Member to bring a list of the important facts, dates, and events.

Practice presenting your case

During the hearing, it is important to be concise and stick to the facts.  Rehearse what you are going to say.  This will help you present your case without forgetting any important points and to stay focused on the issues.

What happens at the hearing?

The Tribunal Member will ask questions about your application, and both parties show their evidence and ask questions of each other. The Tribunal Member may ask that evidence is sworn or affirmed. After each party has given their evidence, the Tribunal Member will make a decision based on the evidence and in accordance with the law.

Communicating with NCAT and other parties

All letters, faxes and emails which you send to the Tribunal in relation to a current case should be addressed to the Divisional Registrar in the relevant Division. Correspondence in relation to a matter you have in the Tribunal should not be addressed to a member of the Tribunal.

A copy of all letters, faxes and emails you send to the Tribunal must also be sent to the other parties to the case. You should record the fact that the correspondence has been sent to the other parties by writing "cc: Joe Bloggs (Name of party)" at the end of the letter or fax, or in the subject field of the email.

If a copy of the letter, fax or email has not been sent to the other parties, you must explain in writing why this has not been done.

If another party has a lawyer or agent acting for them, you must communicate with that lawyer or agent rather than with the party. If a party is presenting their own case, you should communicate directly with that party.

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False or misleading evidence

Under section 71 of the Civil and Administrative Tribunal Act 2013 a person must not in any proceedings or application provide any information, or make any statement, to the Tribunal knowing that the information or statement is false or misleading.​​


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