NCAT Registry staff can provide general information about NCAT's practices and procedures, however they cannot provide legal advice or take any action that will compromise the Tribunal's impartiality.
Our Registry staff can provide you with general information about NCAT's practices and procedures.
For example we can:
If you are unsure of how to bring your matter to NCAT, seek independent legal advice or assistance. You may need to seek further assistance as your application progresses.
Our Registry staff cannot provide legal advice or take any action that will compromise our impartiality. This ensures that both parties receive a fair process before NCAT.
For example we cannot:
The nature of matters dealt with in the
Guardianship Division of NCAT may involve other assistance being available.
All dealings between Tribunal Members and parties can only occur during proceedings. This allows all parties to have the opportunity to attend, hear and respond to any information or evidence about the matter.
The NSW Civil and Administrative Tribunal (NCAT) is an independent body that resolves disputes and issues enforceable orders. The resolution of disputes may involve a range of processes such as mediation, conciliation, case conferences or hearings.
The Registry's role is to provide information about NCAT's practices and procedures, to support the dispute resolution functions and to manage NCAT's resources. All of these roles must be performed in a way that ensures the integrity of the tribunal system is maintained.
The services offered by NCAT Registry staff are similar to those that generally operate in all Australian courts and tribunals. NCAT's systems and practices ensure the administrative activities of the Registry are distinct from the independent decision-making role of Tribunal Members.
While NCAT Registry staff do their best to provide accurate information, they are unable to provide legal advice or to assist one party in a way that would give them an advantage over another party.
How we can and cannot assist' fact sheet [PDF, 119kB]