NSW Civil and Administrative Tribunal (NCAT)

Decisions and orders

At the end of proceedings the Tribunal makes a final decision or orders. 

Orders made by NCAT are binding and legally enforceable. If orders are made in your favour and they are not being complied with, there are enforcement options available.

NCAT orders

NCAT will generally make orders for one of the following outcomes:

  • Make the full orders sought by the applicant
  • Decide that only part of the applicant's claim can be made
  • Dismiss the application.

In most cases the Tribunal makes its decision about the application at the end of the hearing and will advise the parties of the outcome at the hearing.

If you do not understand the orders, in particular what you or the other party have been ordered to do and by when, ask the Tribunal Member to explain them to you.

Reserved decisions

In some cases the Tribunal Member will 'reserve' their decision. The means that time is needed to consider the case and a decision will be given at a later date. You will usually receive the decision in less than three months. Complex matters may take longer. When finalised, the reserved decision is provided to the parties in written form and contains the orders and the Tribunal Member's reasons for the decision.

Legal costs

Parties are generally expected to pay their own costs when running a case at NCAT. 

NCAT may award costs in special circumstances. Section 60​ of the Civil and Administrative Tribunal Act 2013 governs NCAT's power to award costs​.

What happens if I missed the hearing?

If you were not at the hearing, enforceable orders may have been made in your absence. If you were the applicant and you missed the hearing and the application was dismissed, you may consider lodging a fresh application or applying for the decision to be set aside or varied. You will need to make an application to take this course of action.