NCAT - stands for 'NSW Civil and Administrative Tribunal'. NCAT is a place that helps people sort out their disputes.
Conciliation - a meeting with the other person to try to work out your own agreement before the hearing.
Evidence - something given to NCAT to prove or disprove a point.
Hearing - where evidence is heard from all people involved in the matter and a decision is made.
Orders - a legally binding NCAT decision. It requires a person or business to do something like pay money or replace something.
Notice of hearing - a letter sent by NCAT telling the people where and when the hearing will happen.
Tribunal Member - the person who will make a decision about the problem.
Legal information and assistance for Aboriginal people
NSW Fair Trading Aboriginal staff
Aboriginal Legal Service
Aboriginal Tenants Advice and Advocacy Services