To get a fair go at NCAT, you will need to do some homework before the hearing:
If you cannot go to the hearing, call NCAT straight away. The hearing can be moved if you have a good reason. You can also ask for a telephone hearing.
If you do not turn up to the hearing and you don't tell NCAT, orders can be made against you.
Yes, but you will need to ask NCAT first. Before the hearing, write a letter to NCAT saying you want someone to speak for you and the reasons why. You may also want to get some advice if you want to do this.
Write down the name of the person who is going to speak for you and sign the letter.
Yes, bring anyone along for support at the hearing. But, if they are going to talk for you make sure you ask NCAT first.
Legal information and assistance for Aboriginal people
NSW Fair Trading Aboriginal staff
Aboriginal Legal Service
Aboriginal Tenants Advice and Advocacy Services