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​Residential communities

​'Residential community' is the new name for residential parks, caravan parks and manufactured home estates where people live on a permanent basis.

Under the Residential (Land Lease) Communities Act 2013, residential community owners, operators and residents can apply to NCAT to resolve a wide range of disputes. ​

How to apply

Collective applications

Tribunal orders

How to apply

Complete the the application form and submit to NCAT with the relevant fee

Form ​Online ​PDF ​Word
Residential communities application Apply now 136kB 85kB
​Residential communities collective application ​- 133kB 75kB
​Residential communities schedule of home owners ​- ​- ​54kB

Collective applications

If at least 25% of home owners object to an increase in site fees by notice, they can make a 'collective' application to NCAT.

Compulsory mediation

The home owners must first take part​ in compulsory mediation run by NSW Fair Trading.  If the mediation fails, then they can apply to NCAT​.​

Making a collective application

A nominated representative of the home owners will need to complete the following forms:

​The notice of failed mediation issued by NSW Fair Trading must be attached​​.

Tribunal orders

View the full list of the Tribunal orders that can be applied for under the Residential (Land Lease) Communities Act 2013.  Tribunal orders may include:​​

  • Termination of the site agreement
  • Compliance with the community rules
  • Access to community and residential site
  • Reduction of site fees payable
  • Payment of utility and other charges
  • Repairs and maintenance.