'Residential community' is the new name for residential parks, caravan parks and manufactured home estates where people live on a permanent basis.
Residential (Land Lease) Communities Act 2013, residential community owners, operators and residents can apply to NCAT to resolve a wide range of disputes.
Complete the the application form and submit to NCAT with the
If you are making an application against a business or company, please attach a recent ASIC company or business name extract with your application.
The home owners must first take part in compulsory mediation run by
NSW Fair Trading. If the mediation fails, then they can apply to NCAT.
A nominated representative of the home owners will need to complete the following forms:
The notice of failed mediation issued by NSW Fair Trading must be attached.
Lodge your NCAT residential communities application online.
Residential (Land Lease) Communities Act 2013
Residential (Land Lease) Communities Regulation 2015
Residential communities fact sheet [PDF, 118kB]
Fees at NCAT
How to resolve your matter
NSW Fair Trading
Affiliated Residential Park Residents Association (ARPRA)
Caravan and Camping Industry Association NSW
Tenants Advisory Services