Fair Trading Act 1987
Australian Consumer Law
Fees and charges
How to resolve your matter
Does NCAT have jurisdiction?
NCAT can only hear matters where legislation gives it the power to do so. To decide whether your matter can be dealt with by NCAT, view the list of legislation which gives this Division jurisdiction.
If you are thinking about lodging a claim in the Consumer and Commercial Division and both you and the other party are natural persons (not a company or government agency) and one of you is a permanent resident of a State other than NSW, NCAT may not be able to decide your case.
Before lodging any claim, you should contact LawAccess NSW or get other legal advice.
NSW Fair Trading
Australian Competition & Consumer Commission (ACCC)
Australian Consumers Association (Choice)
Australian Retailers Association