NCAT's Consumer and Commercial Division can hear and determine disputes about strata and community schemes under the
Strata Schemes Management Act 1996 and
Community Land Management Act 1989.
Strata schemes are buildings or a collection of buildings, such as apartments or townhouses, where individuals own a portion known as a ‘lot’. Common property ownership is shared between lot owners, such as driveways, foyers and gardens.
Community schemes are a system of property ownership of lots or units which are subdivided into strata schemes or other smaller community or neighbourhood schemes. Community schemes allow for multiple dwellings on one piece of land such as rural subdivisions or gated communities. The common property forms a separate lot with its own lot number.
Applications can be made by lot owners, owners corporations and occupiers concerning strata, community and neighbourhood scheme disputes. Parties must generally attempt mediation before lodging an application. Find out more about
Matters are either dealt with by an Adjudicator on the papers or by a Tribunal Member at a hearing depending on the dispute type.
Most strata and community schemes disputes are determined by an Adjudicator on the papers without the need for a hearing. Learn about the
After lodging your application you can expect the matter to be finalised within 3 months.
Appeals against an Adjudicator's decision and other dispute types such as requests for penalty orders and unit entitlement are determined by the Tribunal at hearing. Learn about the
Tribunal hearing and appeals process for strata and community schemes matters.
After lodging your application you can expect a first hearing within 8 weeks.
Common strata and community schemes disputes are:
Community Land Management Act 1989Strata Schemes Management Act 1996
Strata Schemes Management Act 1996
Community Land Management Act 1989
Fees and charges
Strata and community schemes case studies
How to resolve your matter
NSW Fair Trading
Strata Community Australia
Owners Corporation Network
Property Owners Association of NSW
Real Estate Institute of NSW
Tenants Advisory Services