​​​​​

Apply online

With NCAT Online you can lodge and pay for most Consumer and Commercial Division applications online.

For all other matters please download an application form in PDF format.

Please note: Online services are not available for Administrative and Equal Opportunity, Guardianship or Occupational Division matters. 

​Individual users

To apply online follow these 5 steps:

Step 1:  Gather information and documents needed for your application (e.g. name and contact details for the respondent).

Step 2:  Complete the online application form.  Allow approximately 30 minutes.

Step 3:  Check and submit your application.  Review your answers for accuracy before submitting.

Step 4:  Pay the application fee using a credit card.

Step 5:  Receive your notice of hearing immediately online or later by email or post.

Note: Urgent applications cannot be lodged online. 

LODGE NOW

Frequent users

Organisations that regularly lodge applications such as real estate agencies, property managers, housing providers and advocacy services, can apply online with pre-filled details.  Learn more about becoming a frequent user.

If you are already a registered frequent user, log in to lodge your online application.

LOG IN

Forgotten your pa​ssword?

 ​

Quick links

Log into eServices

Common questions about NCAT Online

Register as a Frequent User

Applying against a business or company
  ​​

Which applications can be lodged online?

Tenancy

Social housing

Consumer claims (General)

Home building

Motor vehicles

Residential communities

Does NCAT have jurisdiction?

NCAT can only hear matters where legislation gives it the power to do so. To decide whether your matter can be dealt with by NCAT, view the list of legislation which gives this Division jurisdiction.

If you are thinking about lodging a claim in the Consumer and Commercial Division and both you and the other party are natural persons (not a company or government agency) and one of you is a permanent resident of a State other than NSW, NCAT may not be able to decide your case.

Before lodging any claim, you should contact LawAccess NSW or get other legal advice.

Ema​​​il subscription​​​​​​

Subscribe​ to receive NCAT news by emai​l​