NSW Civil and Administrative Tribunal (NCAT)

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NCAT Annual Report 2014-2015

Announcement - 17 November 2015

The 2014-2015 Annual Report for the NSW Civil and Administrative Tribunal (NCAT) was recently tabled in the NSW Parliament and is now available for download.

The report summarises NCAT's performance and outcomes achieved during the period 1 July 2014 to 30 June 2015.

 NCAT Annual Report 2014-2015 [PDF, 1.4MB]

2014-2015 in Review

71,449 Applications lodged

  • 55.3% of all applications lodged online
  • 67.7% of applications in the Consumer and Commercial Division lodged online
  • 608 internal appeals lodged from final, ancillary and interlocutory decisions of the Tribunal.

85,110 Hearings held

  • Hearings were held in over 70 venues across New South Wales, with 37% of hearings in regional areas.

72,781 Applications finalised

  • Achieved an overall clearance ratio of 101.9%

153 Community consultations, stakeholder group meetings, Tribunal Member and staff training

2.2+ million website page views

  • Top 10 terms searched on the NCAT website in June 2015: hearing notes, fees, forms, costs, appeal, hearing list, power of attorney, summons, person responsible, preparation of reports to the Tribunal
  • 236 likes on NCAT Facebook
  • 202 followers on NCAT Twitter

Applications 2014-2015

Divis​ion​Number​% of Total
​Administrative and Equal Opportunity​779​1.1%
​Consumer and Commercial​58,360​81.7%
​Guardianship​11,457​16.0%
​Occupational​245​0.3%
​Internal Appeals​608​0.9%
Total​71,449​100%