Announcement - 1 October 2015
From 1 October 2015 legislative changes transfer NCAT's consumer claims jurisdiction to the Fair Trading Act 1987.
Consumers can continue to apply to NCAT for the determination of a consumer claim, now under Part 6A of the Fair Trading Act 1987.
The legislative changes increase the Tribunal's jurisdiction for all consumer claims to $40,000 (except for claims concerning new motor vehicles substantially for private purposes and commission fees charged by agents).
NCAT has updated its application forms for consumer claims about goods and services and motor vehicle consumer claim applications.
The new forms are available in both PDF-fillable and Word accessible formats. Applications can also be lodged online.
The Fair Trading Legislation (Repeal and Amendment) Act 2015 repeals the Consumer Claims Act 1998 effective from 1 October 2015 as part of the NSW's Government reduction of red tape and regulation.
The Act also amends the Fair Trading Act 1987 by transferring the provisions of the former Consumer Claims Act 1998 into the Fair Trading Act with minor amendments.
For more information about the legislative changes, read the Fair Trading Legislation (Repeal and Amendment) Act 2015.
Fair Trading Act 1987
Resolving a consumer claim at NCAT
NCAT forms are regularly updated. Always ensure you are using the latest form by downloading from the NCAT website.